Ova Cart Privacy Policy

Last Updated: 09/08/2023

1. Introduction

Welcome to Ova Cart, the online marketplace for buying vegetables and food products. At Ova Cart, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our website and mobile application (collectively referred to as the “Platform”).

By accessing or using Ova Cart, you consent to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use the Platform.

2. Information We Collect

2.1. Information You Provide:

When you use Ova Cart, you may voluntarily provide us with personal information, such as your name, email address, phone number, delivery address, and payment information when making purchases.

2.2. Automatically Collected Information:

We may collect certain information automatically, including but not limited to your IP address, device information, browser type, and cookies. We use cookies and similar technologies to enhance your experience and analyze user behavior on our Platform.

2.3. Location Information:

We may collect your precise location information when you use our mobile application to enable features like delivery tracking. You can control the access to your location information through your device settings.

3. How We Use Your Information

We use the information collected for the following purposes:

3.1. To provide and improve our services, including order processing, delivery, and customer support.

3.2. To personalize your experience and provide relevant content, promotions, and recommendations.

3.3. To communicate with you, send transactional emails, updates, and marketing materials (with your consent where required by law).

3.4. To analyze user behavior, monitor the effectiveness of our marketing campaigns, and enhance our Platform’s performance.

3.5. To comply with legal obligations and resolve disputes.

4. Sharing Your Information

We may share your information with third parties in the following circumstances:

4.1. With trusted service providers who assist us in delivering our services, such as payment processors, delivery partners, and customer support providers.

4.2. With marketing partners for promotional purposes, but only with your consent.

4.3. To comply with legal requirements, protect our rights and safety, and investigate potential fraud or security issues.

4.4. In connection with a business transfer or merger.

5. Security

We take reasonable measures to protect your personal information, but no method of transmission over the internet is completely secure. We cannot guarantee the security of your data.

6. Your Choices

You can manage your information and preferences:

6.1. Update your account information through your Ova Cart account settings.

6.2. Opt-out of marketing communications by following the instructions in our emails or contacting us.

7. Children’s Privacy

Ova Cart is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the last update will be revised accordingly. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at +977 9843101641 or ovacart12@gmail.com.